Jersey brand

AmeriHealth New Jersey partners with Thyme Care to help members along their cancer journey

Health insurance company AmeriHealth New Jersey is partnering with Thyme Care, an oncology care management company, to help its members navigate cancer diagnoses. The new alliance begins on January 1, 2023.

Nashville-based Thyme Care, founded in 2020, is focused on supporting patients through their cancer journey by providing education and support on their diagnosis and treatment, and ideally leading them to survivorship. , according to Robin Shah, Founder and CEO. Survival refers to to the health and well-being of a person with cancer from the time they are diagnosed until the end of their life, including the physical, mental, emotional and financial aspects of cancer. But in the event that survival is not achieved, the company also helps patients and families receive the best possible end-of-life care.

“This early process is one of the most vulnerable times in a cancer patient’s life,” Shah said. “And what we’ve learned is that it takes so long to figure out what’s going on that we have to solve for them. … Our aim and purpose is to help people navigate this complex journey.

Patients can access Thyme virtually through four mediums: phone, text, email and video. The company has an application called Thyme Box, which is a software platform that allows navigators to understand the patient and receive patient information from their providers and health plans. It also allows the company to document information whenever patients communicate with Thyme employees.

In partnership with AmeriHealth announcement last week, the health plan will educate its members about the Thyme model so they know how to access it if they are diagnosed with cancer. Thyme will provide member population data analytics to help diagnose members early and identify risk factors throughout their care.

Thyme will also provide resources for those diagnosed, including access to an oncology-trained nurse and oncology resource specialists, who focus on the social determinants of health and help with non-clinical issues like finances. and transportation.

“When one member is diagnosed with cancer, everything else doesn’t go away,” Shah said. “So how do we make sure that, although the diagnosis of cancer itself takes a long time, that they have someone thinking about everything else by their side?”

Although members will have access to Thyme Care at no additional cost, both entities will earn money through a value-based model of care, in which both organizations share responsibility for care costs and quality of care. that patients receive.

Thyme was attracted to the partnership with AmeriHealth because it discovered that the health plan has many members with cancer, Shah said. Thyme then conducted extensive analyzes to determine the types of cancer members suffered from, the demographics of that population, and areas where care could be improved.

This isn’t the first such partnership for Thyme, which also works with Clover Health. Along with Clover Health and AmeriHealth New Jersey, Thyme is currently focused on New Jersey and surrounding areas. Soon, the company will announce additional partnerships, but Shah declined to provide information on those collaborations.

Thyme’s ultimate goal is to improve the experience and access to care for people with cancer, and the partnership with AmeriHealth is a step in that direction, Shah said.

“Our goal in this collaboration with AmeriHealth … is to enable their members to have a better experience throughout their cancer journey, to improve their quality of care through this extremely toxic, complicated and laborious process of diagnosis and cancer treatment,” Shah said.

Photo: Mohammed Haneefa Nizamudeen, Getty Images